Service and Support.

Growing your business means an increasing reliance on IT systems. Allow us to support your business so you don’t get distracted from your core mission.

We can provide Ad-hoc/on-demand support as required, or if you’d like the peace of mind of a managed suppor contract, we can do that too.

On-Demand

Call us any time in business hours for help.

No lock in contracts or agreements.

Call us any time, even if you’ve never called us before.

Contact Us

Managed

Need a guarantee? You can have our promise to look after all of your needs, around the clock.

We’ll take care of anything from a single device up to the entire show with all bases covered.

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Projects.

Upgrading? Migrating? Something new? Allow our solutions architects to design and develop solutions for you and your business. Our experienced architects and engineers provide high quality cost effective solutions.

Network and IT Infrastructure

Changing needs or growth of your business may require upgrades or a new way of delivering services. Perhaps you need new hardware, QOS, “Next-Generation Firewalling” for content filtering or DLP? This is a pretty broad area and improvements here can help your productivity and performance.

Cloud or Data Centre

Cloud or Data Centre could be a great fit for your needs. If done correctly, this can be cost effective and provide the performance and features you require, and can contribute to a broader design incorporating a distributed or remote work force.

Remote Access/VPN

Need to implement a functional work-from-home? This could be for better handling of COVID lockdown events, enabling a distributed workforce, or just the convenience of working from home when you need to.

Monitoring

Do you have an effective monitoring system? Downed systems could cost you clients, or could prevent your staff from working effectively, or at all. A modern monitoring system can often take some simple actions to restore services as well generate alerts to let you or your managed services company know what’s going on.

Internet and Voice

We have a number of partners that provide Internet and voice/telephony services. We would be happy to assist you with procurement or manage it for you.

Backup and recovery

Having an effective backup strategy and recovery plan can protect you from events such as accidental deletion, equipment failure, viruses, ransomware, flood, fire, and theft. We would be happy to asses your needs, audit and test your current strategy and make recommendations to improve the security of your data.

Security

Security is something often overlooked in digital implementations. Security of your network and systems should be audited periodically and reasonable measures should be taken to ensure your exposure is limited. This doesn’t have to be overly complex or costly.

Something Else?

We have a pretty broad skillset internally as well as a range of technology partners across related industries we can engage with on your projects to drive a solution for you that requires a number of integrated technologies.

What customers say about us.

Good relationships with clients matter. If you’re happy, so are we. Below are comments from some of our customers.

When I started as IT Manager I evaluated existing suppliers and while others were lacking Shaun has provided excellent services to the business for many years prior and this continues today. After Covid, changes were needed and I approached Shaun with ideas  and goals. He developed a solution solving our immediate issues with performance and security as well a establishing platform to grow into the future. Shaun skills and knowledge have delivered a quality, robust infrastructure solution providing trouble free operations.

Shaun has worked on many systems but I can personally recommend his services for the following

  • Firewalls/VPN’s/Remote connectivity/Security
  • Network/Switching/VLAN/Routing
  • Storage/ISCSI/DAS
  • Troubleshooting
Matthew Wheatley, Aboriginal Legal Service of Western Australia Limited

ANY QUESTIONS?

GET IN TOUCH TODAY.

  • +61 422 162 621

  • Sales: sales (at) dwyertechnology.com.au

  • Support: support (at) dwyertechnology.com.au